This entire process was one of the many tasks that Arjo’s sales and services management group was handling. “Each technician spent an hour reviewing and updating their requirements in that spreadsheet and sent it back to a central operator who spent about 15 minutes per technician to review and compile all of this information and created stock transfers manually.” Every month, one of our service directors would spend three hours to create a spreadsheet which had details of supply stock inventory and sent it to all 50 technicians,” says Stephen Kay, Director of Logistics at Arjo. Our process wasn’t efficient enough to consistently deliver on our promise. “We have a commitment to our customers and promise them a high on-time repair rate. This liberates all others from the responsibility of accurately maintaining and managing inventory. Getting the approvals for stock transfers through reviews is now automatic. They now have one person responsible for inventory review and valuations. A process which earlier took about 65.5 work hours to complete, was error-prone and involved more than 50 people, can now be done by just one person in under an hour. The OutcomeĪrjo expects tremendous working capital savings from $100,000 to $250,000 in three to six months and productivity has improved drastically. Operators can review the suggestions and create the supply chain transfers automatically. The program determines when stock is needed in certain warehouses based on the established minimum and maximum inventory levels and it will automatically suggest and create supply chain transfers to fulfill that need.

To automate the stock transfer process, Arjo used the Supply Chain Review program which is part of SYSPRO’s Requirements Planningmodule. Arjo was managing these stock transfers manually and wanted to automate stock replenishment and streamline its processes to make them efficient and error-free while decreasing the work hours spent on manual work. All facilities rely on one primary warehouse to replenish depleting stock. In Canada, Arjo has multiple warehouses spread across various regions that hold spare parts inventory used by technicians to service customers. Today, Arjo is helping people in more than 60 countries by providing products like medical beds, hygiene, disinfectants, and patient handling equipment. – Stephen Kay – Director Logistics, Arjo Canada Customer ProfileĮstablished in Sweden in 1957, Arjo is a medical devices, services and solutions company that improves the everyday lives of people with reduced mobility and age-related health concerns. We are already saving over 95% of work hours.” “In the next three to six months, we expect to see working capital savings in between $100,000 to $250,000.

Syspro customer details table